Assistance / Troubleshooting

With NOVAGO, you can rent a vehicle with complete peace of mind. Your fleet – electric or combustion engine – is continuously protected, with full support in the event of an incident.

24/7 Assistance

Our teams are available to assist you at any time, anywhere in Benin, Ivory Coast, Ghana, Senegal, and Togo.

In case of emergency:

  • On-site repair or towing

  • Rapid response to minimize downtime

  • Immediate technical support

  • Administrative assistance with claims procedures

Your business continues, even in the event of unforeseen circumstances.

Immediate assistance in West Africa.

Comprehensive insurance, simple and tailored to your needs.

Comprehensive insurance for all your vehicles

Each rental vehicle comes with coverage tailored to your business needs :

  • Damage & Accidents

  • Civil Liability

  • Roadside Assistance Included

  • Simplified Claims Management

  • Protection for Drivers and Employees

Simple, effective insurance designed for your business trips.

L'équipe Novago du Ghana, professionnelle et engagée, prête à offrir des services de qualité

Maximum responsiveness for your specific needs.

The advantages of NOVAGO

Choosing NOVAGO guarantees your company :

  • Optimal safety for your teams

  • Reduced downtime for your vehicles

  • Streamlined administrative management

  • Continuous support in the event of an incident

  • Control of risk-related costs

A protected fleet means a more efficient business.

Your mobility, always operational

Protect your vehicles and employees with comprehensive insurance and 24/7 roadside assistance.

With NOVAGO, your fleet remains reliable, secure, and ready to go.

Information personnelles