NOVAGO Claims Management

At NOVAGO, we handle your claims from start to finish: simplified reporting, on-site assistance, towing, real-time tracking, and a replacement vehicle. A single point of contact will guide you through the entire process to ensure your operations remain uninterrupted and your fleet is clearly monitored.

Immediate and comprehensive care

At NOVAGO, we know that an accident can happen at any time. That’s why we offer a fast and efficient claims management service to simplify your procedures and minimize the impact on your business.

  • Simplified declaration and support with administrative procedures

  • Organization of towing and on-site assistance
  • Real-time case tracking until full resolution
  • A replacement vehicle will be provided to ensure the continuity of your journeys.

Claims are handled quickly to ensure the continuity of your travels.

A dedicated team for smooth and comprehensive handling of your claims.

A team at your service

NOVAGO experts are available to listen to you throughout the entire process, in order to provide you with:

  • A single point of contact for seamless follow-up

  • Direct coordination with insurance companies
  • Clear reports for comprehensive tracking of claims across your fleet

What to do in case of an accident?

  1. Secure the area and people: ensure everyone is safe and report the incident if necessary.

  2. Contact NOVAGO immediately: our team is available 24/7 to handle your claim.

  3. Report the accident: fill out the simplified form or follow the instructions of your NOVAGO representative.

  4. On-site assistance: we arrange towing, roadside assistance, and provide a replacement vehicle if needed.

  5. Case management: our team handles your claim from start to finish, from repair to vehicle return, in coordination with the insurance company.

Result: speed, peace of mind, and business continuity.

Accident? NOVAGO takes care of everything quickly to ensure safety and continuity.

Accident de la route impliquant deux voitures pour la gestion des sinistres avec Novago

A clear and effective cover.

NOVAGO Insurance & Claims Management

Each vehicle benefits from comprehensive insurance tailored to your professional needs:

  • Damage & accidents: coverage to protect your vehicles in all circumstances.
  • Civil liability: to protect your business and your employees.
  • Roadside assistance included: breakdown assistance and rapid help in case of unforeseen circumstances.
  • Simplified claims management: efficient monitoring to save time and avoid administrative hassles.
  • Driver and employee protection: enhanced safety during all your journeys.

Comprehensive, simple and effective insurance, designed for your professional vehicles and your daily tasks.

Information personnelles